SERVICE CULTURE

Academie du service

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  • Quote Cultures Services

    One of our main pillars is the image of the customer advisor, which remains strong because it implies being close and available to the client and worthy of his trust
    Laurent Goutard, Société générale, Cultures Services magazine n°1, 2012
    Expert advice Thierry

    10 trends to address if you want to succeed in 2016

    2 May, 2016, by Academie du Service UK

    Thierry Spencer is the author of Sensduclient.com, one of the most famous French-speaking blogs about customer service.. Sensduclient.com displays over 650 articles and interviews of professionals and counts more than … (More…)

    Expert advice foule

    Service Culture: a strong lever of Differentiation

    20 April, 2016, by Academie du Service UK

    Differentiation is what every company is looking for. It can create a competitive advantage. At Academie du Service, with our 12 years of experience in consultancy and training for more … (More…)

    News INFO

    Academie du Service opens London office – French Chamber of Great Britain

    15 April, 2016, by Academie du Service UK

    Academie du Service UK opening has been published in the magazine of the French Chamber of Commerce in Great Britain, as an active member since it has been launched in … (More…)

    Expert notes

    Thierry

    10 trends to address if you want to succeed in 2016

    foule

    Service Culture: a strong lever of Differentiation

    fotolia_61555366_xs1-1

    Luxury codes in customer relations, in search of emotion

    Mettre-le-client-et-le-collaborateur-au-cœur-des-préoccupations-ça-rapporte-

    The warm welcome of hospitality

    sales_adviser_550

    The job of sale adviser

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